Effective Date: October 16, 2025

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1. Introduction

​Welcome to Huxedo! Your privacy is important to us.

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This Privacy Policy explains how Huxedo, Inc. ("Huxedo," "we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website, mobile applications, and related services (collectively, the "Services").

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By accessing or using our Services, you agree to the terms of this Privacy Policy. This Privacy Policy applies globally to all users of Huxedo's Services, consistent with applicable data protection laws.​​

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2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be associated with you ("Personal Information") as follows: 

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Personal Information You Provide

• Account Information: When you create an account, we collect your name, email address, phone number, and physical address.

• Payment Information: For transactions, our third-party payment processors collect your payment card details and billing information. We do not store your payment card information.

• Communications: When you contact us or respond to surveys, we collect your communication details and any information you provide.

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Information Collected Automatically

• Log and Usage Data: We gather information such as your IP address, browser type, operating system, access times, and pages viewed.

• Device Information: We collect details about the device you use to access our Services.

• Cookies and Tracking Technologies: We use cookies and similar tools to enhance your experience and analyze usage. You can manage cookie settings through your browser. You can also choose to disable certain analytics or marketing cookies through our in-app or website privacy settings where available.

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Property, Ownership, and Maintenance Information
We collect and use property-related information to deliver and improve our Services. This includes:

• Maintenance and Service Records: Work orders, service dates, contractor business names, project types, and related property facts. These records are linked to the property address and may be viewable by future verified owners or occupants in anonymized form. Personal identifiers such as homeowner names or contact details are removed before display.

• Public Record Data: Property information obtained from public governmental sources and licensed data partners (such as building permits, assessor data, tax assessments, sales history, and recorded mortgage or deed information). These data are factual and publicly available. We display only property-level details (for example, dates, amounts, lender or contractor names) and exclude personal identifiers such as owner names or mailing addresses from public view.

• Verified Ownership Data: When you verify ownership of a property, Huxedo may display additional information derived from public records (for example, deed holder names, lender name, loan type, or title company) that pertains to you as the verified owner. These details are visible only within your secure account and are never made public.

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3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our Services.

• Process transactions and send related communications.

• Send transactional messages (e.g., verification codes, booking updates, and service reminders) and respond to your inquiries.

• Personalize your experience and deliver relevant content.

• Maintain and update property maintenance and ownership records.

• Verify ownership and protect access to sensitive property information.

• Ensure the security and integrity of our Services.

• Comply with legal obligations and enforce our Terms of Service.

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International Users:
Our Services are currently offered for use within the United States. If Huxedo expands to other regions, we will comply with applicable local data-protection laws and may update this Privacy Policy to describe additional legal bases or user rights under those laws.

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4. Sharing Your Information

We may share your Personal Information in the following circumstances:

• Service Providers and Subprocessors: We use trusted third-party companies to help us operate, host, and improve the Services, such as payment processing, cloud hosting, analytics, customer communications, and security monitoring. These vendors process information only on our instructions and under confidentiality and data-protection agreements that require appropriate safeguards.

• Legal Compliance: When required by law or to respond to lawful requests from public authorities, including to meet national-security or law-enforcement requirements.

• Business Transfers: In connection with a merger, acquisition, financing, reorganization, or sale of all or part of Huxedo’s assets.

• Consent: With your consent or at your direction.

 

Public Record Information:
When we display property information obtained from public sources, we show only factual property-level data and remove or anonymize personal identifiers such as homeowner names or mailing addresses.

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​5. Data Retention

We retain your Personal Information as long as necessary to operate our Services and fulfill the purposes described here.

 

Anonymized maintenance and public-record data associated with a property are retained to preserve an accurate, long-term property history. Verified homeowners may view additional details about their own property, which remain private to them and are not visible to others.

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6. How We Manage and Protect Your Data

Data Storage
Your personal information is stored on secure servers in the United States and may be processed by our service providers in other jurisdictions with adequate protections.

 

Data Portability
You can request a copy of your personal data in a portable format by contacting us.

 

Maintenance and Public Record Data
Huxedo compiles property data from public records, licensed partners, verified service providers, and homeowners. We display only factual, property-centric data and automatically remove personal identifiers before public display. Public-facing records may be labeled "Public Records" without naming specific data providers. Huxedo displays publicly available information solely for user convenience and does not claim ownership of or responsibility for the accuracy of third-party data.

 

Verified Ownership and Sensitive Data
When you verify ownership of a property, Huxedo cross-checks your information with public ownership data and confirms your identity using multifactor authentication.

 

After verification, you may access additional property information derived from public records, such as deed holder names, lender, or loan details, that pertain to your own property. These data are visible only to you.

 

If you claim a property you do not own, you may gain temporary access to another individual's public-record information. Doing so violates our Terms of Service and may result in account suspension, referral to authorities, or other action.

 

Maintenance Records Continuity
Maintenance records are managed by Huxedo to provide continuity of property care. Once anonymized, these records remain with the property and may be viewable by future verified owners or occupants.

 

Account Deletion
If you delete your account, we will remove your personal information within 30 days, except for:

• anonymized property records retained for historical accuracy,

• information required for legal compliance, and

• aggregated, non-identifiable analytics data.

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Data Security

We use technical, administrative, and physical safeguards designed to protect your Personal Information from unauthorized access, use, or disclosure. No system is entirely secure; if we learn of a breach that may affect you, we will notify you as required by law. If you discover a potential security vulnerability, please report it to help@huxedo.com. We review all reports and take appropriate action.

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Global Privacy Controls

Where required by law, we honor browser- or device-based privacy signals such as Global Privacy Control (GPC) for applicable opt-out requests.

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7. Your Rights and Choices

Depending on your location, you may have rights regarding your Personal Information, including to:

• Access the information we hold about you.

• Request correction or deletion of your Personal Information.

• Opt out of certain data-processing activities.

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 To exercise these rights, please contact us at help@huxedo.com.

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8. Third-Party Links and Public Data Sources

Our Services may contain links to third-party websites or public-record portals used for verification or reference. These sites are operated independently from Huxedo, and we are not responsible for their content, security, or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

 

Huxedo may also display publicly available information obtained from external data providers or search engines for user convenience. Such information is shown “as is” and inclusion does not imply endorsement, sponsorship, or any exclusive right to that material. Huxedo does not verify, control, or guarantee the accuracy of third-party data.

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9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect information from children. If we learn we have inadvertently done so, we will delete it. 

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10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be posted on our website with a revised effective date. Your continued use of the Services after such changes means you accept the new terms.

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11. Contact Us

Questions or concerns? Email help@huxedo.com or call us at 1-888-448-9336 (1-888-4HUXEDO).

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